Privacy policy
1. Data controller
SAS ROYAL SERVICES — French simplified joint-stock company, stated share capital: €300.
SIREN: 890 677 784 · SIRET: 890 677 784 00013 · Nice Trade and Companies Register.
Registered office: 54 avenue du Trois Septembre, 06320 Cap-d’Ail, France.
Trading name used on this website: SAS Royal Services Monaco.
Contact: matthieubietry06@gmail.com · +377680867453.
2. Data and purposes
Enquiries and bookings require identity and contact details, pickup locations and times, passenger and luggage information and, when relevant, flight or train references. Processing is necessary to prepare and perform the contract. Billing information is processed to meet legal obligations. Enquiries and complaints support service management and legal claims. Technical logs support security and operation on the basis of legitimate interests where necessary. Required fields must be identified when collecting data; without them, the service may not be possible.
3. Recipients and providers
Necessary information may be accessed by authorised staff, assigned drivers, technical and payment providers and legally authorised authorities. Hostinger provides hosting. The current homepage embeds a Driver Connect booking module; its account and settings must be assigned to Royal Services before use. Do not send card details by email.
4. Retention
Operational data is retained while managing the enquiry and contractual relationship, then deleted or placed in restricted archives where needed for legal obligations or claims. Invoices and accounting documents follow statutory retention periods. Specific booking, log and backup retention periods must be settled with providers before publication; indefinite retention is not intended.
5. Analytics and international transfers
Google Analytics and Google Tag Manager tags have been removed from the website pages. Any transfers outside the European Economic Area involving other providers, including the booking module, must be checked before operation under the new brand. Non-exempt tracking requires prior consent. This document does not guarantee unverified transfer safeguards or hosting locations. Providers, safeguards and information access arrangements must be specified after verification.
6. Your rights
Subject to the GDPR, you may request access, correction, erasure, restriction, portability and object to certain processing. Consent may be withdrawn without affecting earlier lawful processing. Contact: matthieubietry06@gmail.com · +377680867453. Proportionate identity evidence may be requested if reasonable doubt exists. Requests are normally answered within one month, subject to lawful extensions.
7. Complaints and security
You may complain to the CNIL. The company must restrict access to authorised persons and arrange data security with its providers. Absolute security cannot be guaranteed.